Why use KonsultIA for Commerce & Retail / E-commerce?
Access expert advice without prohibitive fees. Your personal AI assistant, 24/7.
The challenges you face
Poorly known consumer rights
2-year legal guarantee, 14-day withdrawal right, hidden defects — 70% of Belgians don't know all their rights.
E-commerce disputes without solution
Undelivered parcel, defective product, refused refund — you don't know how to dispute effectively.
Risky online purchases
Fraudulent sites, dropshipping, fake reviews — online scams are exploding and recourse is complicated.
How KonsultIA solves these problems
Consumer rights defender
RetailExpert informs you about warranty, withdrawal right, hidden defects and all Belgian consumer protections.
Try for freeComplaints and formal notices
Generate complaint letters, formal notices and complaints to SPF Economy to defend your rights.
Try for freeAssisted reviews and evaluations
Write constructive consumer reviews and detailed evaluations to protect other buyers.
Try for freeThe concrete impact on your activity
- Before
- With KonsultIA
Refunds obtained/year
Favorably resolved disputes
Consumer rights knowledge
Scams avoided/year
Real-world example
Discover how KonsultIA transforms everyday life.
Caroline, 42, regular online shopper in Namur
Situation
Caroline had bought a defective €780 appliance from a Belgian site. The seller refused a refund despite the legal guarantee.
KonsultIA solution
RetailExpert identified the applicable rights, the generator created a formal notice and a complaint to SPF Economy.
Results
- €780 fully refunded
- Formal notice sent in 10 minutes
- Refund obtained in 12 days
- Seller placed under SPF Economy surveillance
Key benefits
Ready to transform your Commerce & Retail / E-commerce?
Join the Belgian users who trust KonsultIA.